000 00378 a2200157 4500
020 _a8178082705
041 _aEnglish
082 _a658.5
_bTOT
100 _aBesterfield, Dale H. ...[et al]
245 _aTotal quality management
250 _a02nd
260 _c2002
_aNew Delhi
_bPerson Education Asia
_g2002
300 _a348p.
650 _aManagement
942 _cLEB
_08
999 _c23737
_d23737