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		Image from Amazon.com Image from Google Jackets	Total quality management : the route to improving performance / John S. Oakland. by Oakland, John S Edition: 2nd ed. Language: English Language Publication details: Oxford : Butterworth Heinmann, 1989. 1993 Availability: Items available for loan: Main Library (4)Call number: 658.5OAK, ... Items available for reference: Main Library: Not for loan (1)Call number: 658.5 OAK. Not available: Main Library: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)
		Image from Amazon.com Image from Google Jackets	Oakland on quality management by Oakland, John S Language: English Language Publication details: Oxford Butterworth Heinemann 2008 2008 Availability: Not available: Main Library: Checked out (1). Found in Open Library: Place hold Save to lists Add to cart (remove)

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