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Market leadership strategies for service companies by
Language: English Language
Publication details: USA NTC Business Bokks 2001 2001
Availability: Items available for loan: Main Library (1)Call number: 658.8TER.

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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml ; Bitner, Mary Jo by
Edition: 3rd ed.
Language: English Language
Publication details: New Delhi : Tata McGraw Hill Publishing Company Ltd, 2003. 2003
Availability: Items available for loan: Main Library (2)Call number: 658.8 ZEI, ...

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Service management operations, strategy and informatiom technology (with cd) by
Edition: 5th
Language: English Language
Publication details: New Delhi Tata McGraw-Hill Publishing Company Ltd. 2006 2008
Availability: Items available for loan: Main Library (2)Call number: 658FIT, ...

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Principles of marketing : a South Asian perspective / by
Edition: 13th ed.
Language: English Language
Publication details: New Delhi : Prentice Hall of India Pvt Ltd. 2010 2010
Availability: Items available for loan: Main Library (1)Call number: 658.8 PRI.

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சேவை சந்தைப்படுத்தல் ஓர் அறிமுகம் / சிவானந்தமூர்த்தி சிவேசன். by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: Tamil Language
Publication details: கொழும்பு : சேமமடு பொத்தகசாலை, `2011. 2011
Title translated: Service marketing : an introduction /.
Availability: Items available for loan: Main Library (11)Call number: 658.8SIV, ... Items available for reference: Main Library: Not for loan (1)Call number: 658.8SIV.

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