Kolb, Deborah M. <br/><br/>
When talk works   profiles of mediators 

 - San Francisco  Jossey Bass Publishers  1994 
 - xxi, 513p. 
<br/><br/><label>ISBN: </label>0787910902 
<br/><br/><label>Subjects--Topical Terms: </label><br/>MEDIATION<br/>CONFLICT MANAGEMENT
<br/><br/><label>Dewey Class. No.: </label>303.69  / KOL