TY  - GEN
AU  - Bosworth, Michael T.
AU  - Holland, John R.    
TI  - Customercentric selling
SN  - 0770598118
U1  - 658.85 
PY  - 2004///
CY  - New Delhi

PB  - Tata Mcgraw Hill Publishing Company Limited
KW  - Management and auxiliary services
ER  -