Peppard, Joe <br/><br/>
The essence of business process re-engineering 

 - New Delhi<br/>  PrenticeHall of India Private Limited  2002 
 - 256p 
<br/><br/><label>ISBN: </label>8120312058 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management and auxiliary services
<br/><br/><label>Dewey Class. No.: </label>658.16  / PEP