Philip B. Crosby <br/><br/>
Quality without tears   the art of hassle-free management 

 - London<br/>  McGrawHill Book Company  1984 
 - 205p 
<br/><br/><label>ISBN: </label>0071002006 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.562  / CRO