Kaizen strategies for customer care
Wellington, Pacia
Kaizen strategies for customer care - 1st - London
Pitman publishing 1995 - 239p.
8178081423
Management and auxiliary services
658.812 / WEL
Kaizen strategies for customer care - 1st - London
Pitman publishing 1995 - 239p.
8178081423
Management and auxiliary services
658.812 / WEL
